Business VoIP Solutions

Training shows an overview of the current VoIP solutions in enterprise environments. Relevant architecture, the possibility of connecting to external channels of communication, integration with back office systems and some applications that add value to the end user are presented. Emphasis is also placed on concerns regarding security and privacy.

Content

  • The architecture of modern business VoIP solutions
    • cloud, local or hybrid layout?
    • Operator or "over-the-top"?
    • Review of existing solution providers
  • Connection to external links (trunk)
    • ISDN, H.323, SIP
    • Alternative providers
  • Integration with back office systems
    • Google Apps
    • Microsoft Exchange / Outlook
    • CRM
    • Social Networks
  • Applications
    • Fixed-Mobile Convergence (FMC)
    • Interactive Directory
    • Presence
  • Ensuring security and privacy

Target group

  • R&D specialists
  • Network designers & integrators
  • Technical sales personnel

Goals

After completing the course you will:

  • have an overview of the concepts in establishing business VoIP environments
Difficulty:
Type:LectureDemonstration
Status:Closing date exceeded
Duration:1 day
Tutor:Klemen Peternel
Location: Fakulteta za elektrotehniko
Tržaška 25
1000 Ljubljana
Fees:430+ddv
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Status: Closing date exceeded

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