CCNP 3 – Tshoot

This course teaches how to monitor and maintain complex, enterprise routed and switched IP networks. Skills learned include the planning and execution of regular network maintenance, as well as support and troubleshooting using technology based processes and best practices, based on systematic and industry recognized approaches.


  • Planning Maintenance for Complex Networks
  • Troubleshooting Processes for Complex Enterprise Networks
  • Using Maintenance and Troubleshooting Tools and Applications
  • Maintaining and Troubleshooting Campus Switched Solutions
  • Maintaining and Troubleshooting Routing Solutions
  • Troubleshooting Addressing Services
  • Troubleshooting Network Performance Issues
  • Troubleshooting Converged Networks
  • Maintaining and Troubleshooting Network Security Implementations
  • Practical exercises and case studies



  • Acquire expert-level knowledge and skills for troubleshooting real-life networks
  • Develop a troubleshooting process to identify and solve problems in complex enterprise networks
  • Plan and document the most common maintenance functions in complex enterprise networks
  • Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
  • Practice maintenance procedures and fault resolution in switched environments
  • Practice maintenance procedures and fault resolution in routing environments
  • Troubleshoot NAT/PAT, DHCP, and other services
  • Identify and troubleshoot network performance issues
  • Troubleshoot wireless connectivity, VoIP, and video Implementations
  • Practice maintenance procedures and fault resolution in a secure infrastructure
  • Practice maintenance procedures and fault resolution in a complex environment

Target group

  • R&D specialists
  • Network designers & integrators
  • Network/system administrators & operators
  • Professional services & consultants
  • Those who are developing their carier in the ICT field
Status:Closing date exceeded
Duration:11-15 weeks
Tutor:Maks Šuštar, Dušan Kozic, Tine Stegel, Uroš Bajželj
Location: Fakulteta za elektrotehniko
Tržaška 25
1000 Ljubljana
Fees:Cenik CNA
Apply as
Status: Closing date exceeded